JudsonElvira · 发表于 2013-05-22

文章87 · 评论0

Reporting Service 服务启动时报错The service did not respond to the start or control request in a timely fashion

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案例环境:

启动一台数据库服务器(Windows Server 2003)的Reporting Service(SQL Server 2008 R2)服务时,出现如下错误信息:

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System.InvalidOperationException: Cannot start service ReportServer on computer 'xxx'. ---> System.ComponentModel.Win32Exception: The service did not respond to the start or control request in a timely fashion

   --- End of inner exception stack trace ---

   at System.ServiceProcess.ServiceController.Start(String[] args)

   at System.ServiceProcess.ServiceController.Start()

   at ReportServicesConfigUI.Panels.ServerInformationPanel.StartStopServiceTask(Boolean start)

从网上搜索了一些资料后发现:出现这个错误是因为安装了MS12-070 security patch (http://support.microsoft.com/kb/2716429) 导致:因为安装了这个安全补丁后,当.NET应用程序启动时, .NET Framework就会尝试去验证Microsoft程序集是否正确并且没有被修改过。.NET Framework是通过连接到公布在互联网的服务器来验证的。当.NET Framework框架试图连接到互联网上的服务器去验证时超时或时间比较长,这就会使得其他超时设置比较短的.NET 应用程序(如 SSIS 或 SSRS)启动失败,出现下面错误信息。

“The request failed or the service did not respond in a timely fashion.”

英文原文如下所:

When a .NET application startup the .NET Framework it tries to check if the Microsoft assemblies are right and have not been modified, this is done connecting to a server that has a revocation list in internet. When the framework tries to connect to the server to check if it has access to internet with an elevated timeout, this makes that any other .NET application that has less timeout setting fails (as SSIS or SSRS) with the error message you are getting.

The error message you are getting when you try to start SSRS:

“The request failed or the service did not respond in a timely fashion.”

Means that the SSRS timeout is lower than the timeout of the connection to the revoke list server. Some recent windows updates have introduced this issue after you installed SP2 of SSRS 2008 R2. We are aware of this problem and we have already provided several workarounds.

This issue affects to all applications that runs on .NET framework 2.0 and there are several workarounds for this problem

解决方法:

第一种解决方案:

1: 点击开始(Start)菜单,点击运行(Run),输入regedit命令

2: 找到HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control.

3: 找到ServicesPipeTimeout选项,单击右键选项“编辑”选项,选择“Decimal”选项,输入60000. 有可能你找不到ServicesPipeTimeout选项,这时你就需要新建该选项。然后如上所述设置其值。

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4:设置完成后,需要重启服务器才能生效。

我按上面方案就讲问题解决了,博客Reporting Services service doesn’t start after the installation of MS12-070 security patch中介绍,如果第一种方案没有解决问题,可以通过下面第二种方案、第三种方案解决问题

第二种解决方案:

如果第一种方案没有解决问题,你可以通过通过设置ReportingServicesService.exe.config配置文件禁用认证检查。ReportingServicesService.exe.config通常位于C:\Program Files\Microsoft SQL Server\<RS Instance>\Reporting Services\ReportServer\bin 。其中我这台服务器的路径为C:\Program Files\Microsoft SQL Server\MSRS10_50.MSSQLSERVER\Reporting Services\ReportServer\bin ,在ReportingServicesService.exe.config 添加”<generatePublisherEvidence enabled=”false”/>”

英文原文如下:

2nd workaround:

 

If the first action plan didn't work, try disabled the certificate checking in the ReportingServicesService.exe.config file:

 

Edit the ReportingServicesService.exe.config file usually located in this folder: C:\Program Files\Microsoft SQL Server\<RS Instance>\Reporting Services\ReportServer\bin

 

Add the "<generatePublisherEvidence enabled="false"/>" within the <Runtime> tag

 

Patch the server with the KB.

 

If you want to distribute this workaround to many users you can créate a script in PowerShell

 

第三种解决方案:

在控制面板里面找到”Internet Option“,在高级设置里面找到”Check for publisher’s certificate revocation” 选项,去掉勾选即可。如果 SSRS服务是以Network Service账号启动,那么修改“Internet Option”选项并不会使之生效。如果是这样,你可以为SSRS服务账号修改下面一些配置,修改注册表

HKEY_USERS\<SID>\Software\Microsoft\Windows\CurrentVersion\WinTrust\TrustProviders\Software 下State值

从原先的0x00023c00改为0x00023e00

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英文原文如下:

3rd workaround:

Another option would be disabling the global checking of the certificated in the machine following the steps below:

o Start -> Control panel
o Internet Options
o Advanced
o Uncheck “Check for publisher’s certificate revocation”

If the services are running under the Network Service account the change to the revocation in internet options is not working for them. In that case, you can perform the following changes for the SSRS service account:

Modify the following setting in the registry:

HKEY_USERS\<SID>\Software\Microsoft\Windows\CurrentVersion\WinTrust\TrustProviders\Software

Where the default value for State key is 0x00023c00

And you will need to change it to 0x00023e00

(More information in: http://support.microsoft.com/kb/2715304)

In order to get the Windows SID for this user and be able to find out the previous registry key, please follow the below instructions.

  1. Download SPGETSID tool from http://technet.microsoft.com/en-us/sysinternals/bb897417.aspx
  2. Once it is installed and save to a local file, open a cmd window (with administrator privileges ) and navigate through the cmd to the folder where this spgetsid.exe is located.
  3. Then type the following command line: spgetsid domain\user (where the domain\user is your SSRS service account)
  4. Once get the SID please go to the previous registry key for this user and apply the change.

S-1-5-20 is the SID for Network Service, and for other SIDs: http://support.microsoft.com/kb/243330

  • SID: S-1-5-18

    Name: Local System

    Description: A service account that is used by the operating system.

  • SID: S-1-5-19

    Name: NT Authority

    Description: Local Service

  • SID: S-1-5-20

    Name: NT Authority

    Description: Network Service

参考资料:

http://blogs.msdn.com/b/mariae/archive/2012/11/12/reporting-services-service-doesn-t-start-after-the-installation-of-ms12-070-security-patch.aspx

http://social.technet.microsoft.com/Forums/systemcenter/en-US/bd613e3a-3c77-4a85-ad02-c81de5a21287/i-cannot-start-the-sql-server-reporting-services-sce-service?forum=systemcenter

http://social.msdn.microsoft.com/Forums/sqlserver/en-US/53328668-d9c1-4f82-880b-6c7752ea8616/reportserver-service-suddenly-will-not-start-at-all?forum=sqlreportingservices

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